Softwares

/ Communications Software


eCOMpro

eCOMpro is a security management and alarm monitoring software solution suitable for a wide range of applications including 3rd party Alarm Receiving Centres, Facility Management Help Desks and In-house Alarm Monitoring. eCOMpro communicates with the Europlex panel installed on site via CiTeC II, it enables traditional security and control systems, which are not IP enabled, to communicate over the IP network.

Features

False Alarm Management by providing facility to confirm alarms by the use of sequential alarm verification. Secure and Resilient Communications is provided by multiple signalling paths using TCP/IP protocol over ADSL, PSTN, GSM, GPRS and CDMA networks. In the event the primary communication path is lost or interrupted, the Europlex panel raises the alarm by routing the alarm information via its secondary path.

Each of the sites can be configured to have individual polling strategies associated with them or, alternatively, sites can be allocated into groups to speed up configuration and reduce the number of variants. The true value of the polling server is its ability to manage responses within pre-defined parameters, filter communication failures, and only deliver those alarms when it is sure there are genuine alarms to report.